Privacy policy
Privacy Policy
Effective Date: [1 August 2026]
At LumeHeaven, your privacy is important to us. By accessing or using our website, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.
Information We Collect :
We may collect the following information:
Full name
Email address
Phone numbe
Billing and shipping address
Payment details (processed securely through third-party payment providers)
IP address, browser type, device information, cookies, and website usage data
How We Use Your Information :
Your information may be used to:
Process and fulfill orders
Verify payments and prevent fraudulent transactions
Provide customer support
Send order confirmations and shipping updates
Improve our website and services
Comply with legal obligations
Enforce our policies and protect our business from abuse or unauthorized activities
Payment Information :
We do not store your debit card, credit card, UPI PIN, CVV, net banking credentials, or other sensitive payment information. Payments are securely processed by trusted third-party payment gateways.
Sharing of Information :
Your information may be shared only with:
Payment gateway providers
Shipping and logistics partners
Technology and service providers assisting our business
Government or law enforcement authorities when required by law
We do not sell, rent, or trade your personal information to third parties.
Data Security :
We implement reasonable technical and organizational security measures to protect your personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Cookies :
We use cookies and similar technologies to improve website functionality, analyze website performance, and enhance your shopping experience. You may disable cookies through your browser settings, but certain website features may not function properly.
User Responsibilities :
You are responsible for providing accurate and complete information when placing an order. Any false, misleading, or fraudulent information may result in order cancellation, account restriction, or legal action where applicable.
Third-Party Services :
Our website may contain links to third-party websites or use third-party services. We are not responsible for their privacy practices, policies, or content. Please review their privacy policies before using their services.
Data Retention :
We retain your personal information only for as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, prevent fraud, and enforce our policies.
Policy Updates :
We reserve the right to modify this Privacy Policy at any time without prior notice. Updated versions will be posted on this page with the revised effective date. Continued use of our website constitutes acceptance of the updated policy.
Contact Us :
For any questions regarding this Privacy Policy or your personal information, contact us at:
Email: lumeheaven17@gmail.com