Terms of service
Terms of Service
Effective Date: [1 August 2026]
Welcome to LumeHeaven. By accessing or using our website, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website.
1. Acceptance of Terms :
By using our website or placing an order, you confirm that you are legally capable of entering into a binding agreement under applicable laws.
2. Products and Pricing :
All products are subject to availability.
We reserve the right to modify product prices, descriptions, offers, or discontinue products at any time without prior notice.
We make reasonable efforts to ensure product information is accurate, but errors may occasionally occur.
3. Orders :
We reserve the right to refuse, cancel, or limit any order at our sole discretion.
Orders suspected of fraud, abuse, or unauthorized activity may be cancelled without notice.
Providing false, misleading, or incomplete information may result in order cancellation.
4. Payments :
Full payment must be received before order processing for prepaid orders.
Cash on Delivery (COD) orders are subject to availability and verification.
We reserve the right to refuse COD service for certain locations or customers.
5. Shipping :
Delivery times are estimates and may vary due to courier delays, weather conditions, public holidays, or other circumstances beyond our control. LumeHeaven is not liable for such delays.
6. Returns and Refunds :
Returns and refunds are governed by our Return & Refund Policy. By placing an order, you agree to that policy.
7. Intellectual Property :
All website content, including text, images, graphics, logos, product descriptions, and designs, is the property of LumeHeaven or its licensors and may not be copied, reproduced, distributed, or used without prior written permission.
8. Prohibited Use :
You agree not to :
Use the website for any unlawful purpose.
Attempt to hack, disrupt, or interfere with the website or its services.
Submit false orders or fraudulent payment information.
Copy or misuse our content without authorization.
9. Limitation of Liability :
To the maximum extent permitted by law, LumeHeaven shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.
10. Disclaimer :
Products are sold "as available" and "as described." Except where required by law, we make no warranties, express or implied, regarding merchantability, fitness for a particular purpose, or uninterrupted website operation.
11. Governing Law :
These Terms of Service shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts having jurisdiction over our principal place of business.
12. Changes to These Terms :
We reserve the right to update or modify these Terms of Service at any time without prior notice. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.
13. Contact Us :
If you have any questions regarding these Terms of Service, please contact us:
Email: lumeheaven17@gmail.com